Privacy Policy

Effective Date: October 10, 2026

Last Updated: October 10, 2026

1. Introduction

Welcome to Facing The Dark.

Your privacy matters to us. This Privacy Policy explains how we collect, use, store, retain, and protect information when you visit our website, subscribe to our newsletter, request personal readings or prayers, leave comments, or contact us.

Facing The Dark is a DBA (Doing Business As) of TarotVox LLC, based in Aurora, Colorado, United States.

By using this website, you acknowledge the information provided in this Privacy Policy.

Contact Information

  • Business: TarotVox LLC, DBA Facing The Dark
  • Location: Aurora, Colorado, United States

2. Age Restrictions

Facing The Dark is intended exclusively for individuals aged 18 years or older.

We do not knowingly solicit or collect personal information from individuals under 18.

If we become aware that a minor has submitted personal information, we will take appropriate steps to remove that information, subject to applicable legal requirements.

Parents or legal guardians who believe a minor has provided personal information may contact us at contact@facingthedark.com.

3. Information We Collect

Depending on how you interact with Facing The Dark, we may collect the following information.

Personal and Contact Information

  • Names and email addresses.
  • Information submitted through contact forms.
  • Newsletter subscription information.
  • Messages and correspondence.
  • Information provided when ordering personal readings.

Information for Personal Readings

Customers may voluntarily provide information relevant to their requested readings, including:

  • Names and personal details.
  • Photographs used for energy readings.
  • Information about living or deceased people.
  • Information about missing persons.
  • Information concerning unborn or stillborn babies.
  • Information about pets, places, and objects.
  • Questions, background information, and other details provided by customers.

We do not require dates of birth to perform readings.

Voice recordings are not normally collected as part of our reading services.

Please provide only information that is reasonably necessary for your request. Avoid submitting confidential or sensitive information about another person without appropriate authorization.

Comments and Prayer Requests

Visitors may submit comments and prayer requests, including anonymously where the website's available features permit.

Information voluntarily submitted may include names, messages, prayer intentions, and details about individuals or situations.

Please remember that information shared in public comments may be visible to other visitors.

Automatically Collected Information

When you visit our website, Blogger, Google Analytics, and other integrated services may collect technical information, including:

  • IP addresses.
  • Browser and device information.
  • Pages visited.
  • General geographic information derived from technical data.
  • Website interactions.
  • Cookies and similar technologies.
  • Referral information and usage statistics.

The exact information collected depends on the services and settings in use.

4. How We Use Your Information

We may use information collected through Facing The Dark to:

  • Provide requested personal readings.
  • Communicate with customers and visitors.
  • Respond to questions, messages, and prayer requests.
  • Process orders and maintain customer records.
  • Manage website comments.
  • Send newsletters and updates to subscribers.
  • Send information about readings, services, and other offerings to subscribers who have agreed to receive such communications.
  • Understand website traffic and improve the visitor experience.
  • Maintain website security and prevent misuse.
  • Comply with applicable legal obligations.
  • Address disputes and protect legitimate business interests.

We do not use customer photographs submitted for private energy readings in public content.

5. Personal Readings and Confidentiality

Information submitted for personal readings is treated as private customer information.

We do not intentionally publish private reading conversations, customer photographs, or other private submissions on our website or social media without appropriate permission.

Information submitted through email, messaging services, payment platforms, or other third-party services may also be processed and stored by those providers under their respective policies.

While we take reasonable care when handling customer information, no electronic communication or storage system can be guaranteed completely secure.

6. Photograph Deletion and Data Retention

Photographs Used for Energy Readings

Photographs submitted specifically for energy readings are deleted from our working records once the reading is completed.

This applies to photographs within our control. Copies that remain in third-party messaging systems, email backups, or other external services may be subject to those providers' separate retention and deletion practices.

Customer Records

Facing The Dark generally retains the following information indefinitely for business records and future reference:

  • Customer names and email addresses.
  • Reading requests and correspondence.
  • Order information.
  • Reading-related conversations.
  • Other information submitted in connection with services, except energy-reading photographs deleted as described above.

Indefinite retention describes our general business practice and does not override applicable legal obligations or enforceable privacy rights.

We may review, correct, restrict, or delete information when required by law or when a valid request is received.

Payment Records

Payment information and transaction histories may be retained by payment providers, including PayPal, Stripe, Buy Me a Coffee, or other services used to process transactions.

These providers maintain their own retention practices and legal obligations.

We do not control the retention periods of independent payment providers.

Newsletter Records

Newsletter subscription information is maintained through Mailchimp until the subscriber unsubscribes, requests applicable deletion, or the information is otherwise removed under our retention practices and legal obligations.

Unsubscribing may not automatically erase all records maintained for compliance or suppression purposes.

7. Newsletter and Email Communications

Facing The Dark uses Mailchimp to manage newsletter subscriptions and email communications.

When you voluntarily subscribe, we collect the information provided through the subscription form, such as your email address.

Subscribers may receive:

  • Updates about new readings.
  • Prayers and reflections.
  • New videos and original content.
  • Website announcements.
  • Information about personal readings and other services.
  • Occasional promotional communications.

You may unsubscribe at any time using the unsubscribe link included in newsletter emails.

We do not sell our newsletter subscriber lists.

Mailchimp processes subscriber information to provide email marketing services and may collect additional technical or engagement information according to its practices.

For more information, please review Mailchimp's privacy documentation.

8. Comments and Public Participation

Facing The Dark allows visitors to participate through comments and other available interactive features.

Comments may be submitted anonymously where supported by Blogger or the applicable comment system.

However, choosing to comment anonymously does not necessarily prevent the hosting or comment provider from processing technical information.

Public comments may be visible to other visitors and may remain accessible until removed.

Visitors are responsible for the information they voluntarily disclose in public areas.

Please do not publish:

  • Private addresses or confidential contact information.
  • Sensitive personal information about another person without appropriate authorization.
  • Unverified accusations against identifiable individuals.
  • Confidential information about ongoing investigations.
  • Information that could endanger another person's safety or privacy.

Facing The Dark reserves the right to moderate or remove comments when necessary to protect privacy, safety, or the integrity of the website.

9. Prayer Requests

Visitors may request prayers for themselves or others, including victims, missing persons, families, and individuals facing difficult circumstances.

Public Prayer Requests

Prayer requests posted in public comments may be visible to other visitors.

Visitors should avoid including unnecessary private information, confidential case details, or unverified allegations.

Private Prayer Requests

Prayer requests submitted privately through our contact form or email are treated as private communications.

We will not intentionally publish private prayer requests or identifying details without appropriate permission, except where disclosure is required by law or necessary to address a serious safety concern.

Submitting a prayer request does not require the disclosure of a full legal name unless necessary for the particular communication.

10. Payments and Third-Party Payment Services

Facing The Dark may accept payments for personal readings through services such as PayPal, Stripe, Buy Me a Coffee, or other payment providers.

Payments may be arranged through our website, email, social media messages, or external platforms.

Payment providers may independently collect and process:

  • Billing information.
  • Payment details.
  • Transaction amounts.
  • Contact information.
  • Fraud-prevention and security information.

Payment processing is subject to the applicable provider's privacy and security practices.

Facing The Dark does not require customers to send complete payment card information through ordinary email or website contact forms.

11. Cookies and Similar Technologies

Facing The Dark is hosted on Blogger and uses services that may rely on cookies or similar technologies.

Cookies are small data files used by websites and services for functions such as remembering preferences, supporting website features, measuring traffic, and understanding visitor interactions.

Essential and Functional Cookies

Blogger and integrated services may use cookies or similar technologies necessary to operate website functions and maintain security.

Analytics Cookies

We use Blogger's built-in statistics and Google Analytics to understand website traffic and usage.

These tools may collect information about visitor interactions, devices, and browsing activity.

Newsletter Technologies

Mailchimp may use cookies, tracking pixels, or similar technologies in connection with subscription forms, email delivery, and newsletter engagement measurement.

Embedded Content

Embedded videos, social media posts, and other third-party content may allow the relevant providers to collect information when visitors load or interact with that content.

Managing Cookies

Visitors can manage or block cookies through their browser settings.

Where required by applicable law, we will provide appropriate choices concerning nonessential cookies and tracking technologies.

Disabling certain cookies may affect website features or embedded content.

12. Google Analytics and Blogger Statistics

Facing The Dark uses Google Analytics and Blogger statistics to better understand how visitors interact with the website.

These services may provide information such as:

  • Website traffic.
  • Page views.
  • Visitor interactions.
  • General location information.
  • Browser and device categories.
  • Traffic sources.

This information helps us evaluate website performance and improve the content and experience.

Google's processing of information is governed by its applicable policies and service settings.

13. Embedded Videos and Social Media

Facing The Dark may include embedded content or links from:

  • YouTube.
  • Facebook.
  • Instagram.
  • Pinterest.
  • WhatsApp.

This includes content from our business accounts and personal social media profiles.

Embedded content may function similarly to visiting the third-party platform directly.

These services may collect information, use cookies, or recognize visitors who are logged into their accounts.

We do not control the independent privacy practices of these platforms.

Visitors are encouraged to review the relevant providers' privacy policies before interacting with embedded content.

14. Sharing and Disclosure of Information

We do not sell customer contact information or newsletter subscriber lists.

We may share or make information accessible to third parties when reasonably necessary to operate our website and provide services, including:

  • Blogger and Google services.
  • Mailchimp.
  • Payment processors.
  • Email and messaging providers.
  • Social media platforms used for communications.
  • Other technical service providers used in website operations.

We may also disclose information when required by applicable law, valid legal process, or when reasonably necessary to protect rights, safety, or security.

Some third-party analytics or embedded services may process information for their own purposes. Their practices are governed by their own terms and privacy notices.

15. Sensitive Personal Information

Some visitors or customers may voluntarily share sensitive information relating to trauma, health, family circumstances, crime, missing persons, pregnancy loss, or other deeply personal experiences.

We ask visitors to share only the information necessary for their request.

Such information will be handled according to this Privacy Policy, applicable legal requirements, and the nature of the service requested.

We do not intentionally publish sensitive information submitted privately without appropriate permission, except where disclosure is legally required or otherwise permitted by applicable law.

16. Data Security

We take reasonable steps within our control to protect information received through Facing The Dark.

However, information transmitted over the internet or stored electronically cannot be guaranteed completely secure.

Visitors should avoid sending passwords, complete payment card details, government identification numbers, or other unnecessary confidential information through ordinary contact forms or messages.

17. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the ability to request:

  • Access to information we maintain about you.
  • Correction of inaccurate information.
  • Deletion of eligible personal information.
  • Information about certain processing activities.
  • Withdrawal of consent where applicable.
  • Other rights provided by applicable privacy laws.

Requests may be submitted to contact@facingthedark.com.

We may need to verify your identity before responding to certain requests.

Some information may need to be retained for legal compliance, transaction records, dispute resolution, or other purposes permitted by applicable law.

We will review and respond to applicable privacy requests in accordance with relevant legal requirements.

Where required by law, additional rights, including opt-out and appeal rights, will be honored.

18. International Visitors

Facing The Dark is operated from Aurora, Colorado, United States, but may be accessible to visitors from other countries.

Information may be processed or stored in the United States or other locations where our service providers operate.

Privacy protections and legal requirements may differ between jurisdictions.

Where applicable, we will comply with requirements concerning international data transfers and the processing of personal information.

19. Third-Party Websites and Services

Our website may contain links to external websites, payment providers, social media platforms, and other services.

We are not responsible for the independent privacy practices, security measures, or content of third-party websites.

Visitors should review the privacy policies of those services before providing personal information.

20. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or applicable legal requirements.

Updates will be published on this page with a revised effective or last-updated date.

Where required by law, we will provide additional notice or obtain consent before implementing certain changes.

21. Contact Us

For questions about this Privacy Policy, privacy requests, or concerns about personal information, please contact:

TarotVox LLC

Doing Business As: Facing The Dark

Aurora, Colorado, United States

Email: contact@facingthedark.com

Website: https://facingthedark.com

We appreciate your trust and your decision to visit Facing The Dark.